Postmaster General Complaint & Postscript & Addendum

 21 October 2019
Mr. Postmaster General,
Postmaster General,
US Postal Service
457 L’Enfant Plaza, SW,
Washington DC 20260-0010
I hereby submit my formal complaint against the staff, specifically the two black women that work the customer service counter, and the black man who hovers at the customer service counter and retrieves mail being held in the backroom, of the United States Postal Service Post Office at 4301 Mountain Road Pasadena Maryland 21122, where I retain a Post Office Box having been transferred from another local United States Postal Service Post Office location because it was shut down due to a fire. The formal complaint submitted herein pertains generally to a mail service issue, namely, the unprofessional conduct and inappropriate attitude of these three USPS employees. I am unable to provide any names, as I do not know the names of the employees. They all work full time during the week at the named location.
I went to this USPS location on my lunch break, about 12 noon on Friday 18 October 2019. I had previously submitted an order online, which according to tracking information available to me was delivered on Wednesday morning to USPS, at the aforementioned location, by UPS at 5:24AM, with a “delivery attempted” at 10:14AM. On Wednesday, I entered the USPS location about 12 noon and checked my PO Box. There was no ticket, there always being a ticket placed in my PO Box whenever there is an article of mail for me to pick up at the counter. The Indian woman working the counter, and the black man that has retrieved my mail that did not fit into the PO Box multiple times before, were present. I was informed that there are 1000s of packages that are shipped to the location every day and they must be sorted thru. I had placed my order with two-day shipping from Amazon Prime. I fail to understand how my package was delivered to location, was on location, yet was not delivered on time. I asked when my package will be available. I was told by Thursday.
I did not go to the USPS location on Thursday, because it was inconvenient for me to do so. On Friday, on my lunch break, as was mentioned, I did go to the USPS location and checked my PO Box. There was no ticket in my box indicating there was a package waiting to be picked up at the customer service counter. There should have been a ticket. I explained this to the Indian woman, and I told her that I needed my package. I was only a little upset at this point. I remained relatively unruffled, but I was upset. I had already been inconvenienced. She went to the back and brought out the black man previously mentioned, that I immediately recognized, as he has

retrieved many articles of my packaged mail many times before, as was mentioned previously. He told me he didn’t recognize me or know my box number. I reminded him I had been in their many times before, and he had retrieved my mail many times before. It was quite beside the point if he could recognize me or not. All he needed to do was ask my PO Box number and for ID, like he had done a number of times before. I was already upset, and I was becoming more upset with the man’s immediate and increasingly unprofessional conduct and belligerent attitude.
The other two black women that were attending other stations at the customer service counter started injecting themselves into the dispute. This obviously made everything worse. They were both conducting themselves in a very unprofessional method and they both had a belligerent attitude towards me. Unsurprisingly, this made me even more upset. At one point the black man said he would not get my mail. I proceeded to tell him that if my mail is in the building, he will retrieve my mail, or he would be breaking the law, and therefore he, and the entire staff, will be prosecuted to the fullest extent of the law.
I asked if this was how they treated all USPS customers, or if it was only with the people they did not like. They accused me of “coming in here and being aggressive and making threats.” The two black women, and the black man, lied and said that the black man did not, at any point, tell me he was not going to retrieve my mail from the backroom. At some point, He DID say that he was not going to go get my mail. He, as well as the two women, did not like that I was upset, they refused to admit any mistake or wrongdoing, be it incompetency or deliberate, on the part of the staff at the USPS location, they acted as if this were not their problem, in fact, that I was the one causing the problem. It was only after I informed him, I did NOT threaten anyone, I informed him, and the two black women, that if my mail was in the building and was being withheld from me, then they, USPS employees, were breaking the law and will be prosecuted to the fullest extent of the law. That is not a threat. That is the truth.
I told the black man my box number, again, showed my ID, and he went back to get my mail. I asked why a ticket was not placed in my PO Box indicating I had mail for pickup. I did not receive an answer. One of the black women, I think the one with the glasses, actually said to me: “well you could have mailed the package to your house.” Aside from her nasty attitude and general unprofessional conduct, and that of the other black woman and black man, this statement alone is particularly disgraceful. She has no business, she has no place, telling me, or anyone else for that matter, merely trying to pick up their mail, where they should have their mail delivered to. The fault lies with the USPS employees who either deliberately or incompetently failed to do their simple jobs correctly and in a professional way. I told the black woman, I think the one with the glasses, that I might close my PO Box. She said, fine, go ahead. Her attitude was it does not matter a bit. She said it’s my “right” to do so. I said I might write a letter to the Postmaster General. The black 

woman, I think with the glasses, told me she’ll give me an email address. I asked what it was. She told me I can go to the website. I told her “that’s not an email address, that’s a website.”
Amazingly enough, one of the black women told me that the package would be inside my PO Box. Upon receiving my package, I asked her if it looked like the package would fit inside my PO Box. I suppose it is regrettable that I presumed she should know what the dimensions of my PO Box were. I equally suppose it is not regrettable at all that she presumed to know the dimensions of both my package of mail and my PO Box. At any rate, I asked the black man for confirmation that there were no other packages, as I had ordered three items and I was erroneously expecting three separate packages. The black man once again became instantaneously incredulous. After all that, the entire horrible experience, how was I supposed to know there were no other packages? I simply wanted to make sure. After opening the package and finding all three items of my order, I simply corrected myself to the black man, and, proceeding to leave, I said “Have a nice day everyone.”
When one enters a USPS location, to pick up mail, or for any reason, one does not expect to be forced to undergo such unprofessional behavior and revolting conduct from the employees who are supposed to be providing customer service to the general public. If they cannot act appropriately, even when a customer is clearly upset, then why are they the face of the USPS? Why would the employees, who are supposed to be providing customer service to the customer, be offended when the customer has a legitimate grievance, and proceed along a course that is totally unprofessional and behave in a manner that is repulsive as it is totally unacceptable?
I have plenty of experience working in the customer service sector, and I would never, in a billion years, think to blame the customer for incompetence, or deliberate wrongdoing, on the part the retail company or were I myself personally responsible. Nor would I dream to gang up on a customer with two of my fellow employees and engage in voracious behavior whilst crying out that the three are the victim of the one. Nor would I have the audacity of hope, that, owing to my unprofessional and ugly conduct, I will never have to see or deal with the customer again, whilst projecting onto him what I myself am guilty of. Even if it was not my fault, I would appease the customer, by offering an honest apology, and I would ensure that all was in order before the customer went about the rest of his day. I would not needlessly escalate the situation because of an innate propensity to fraudulently claim victimhood whenever my arbitrary feelings were discriminately offended. Notwithstanding however many years they might have been employed at and by the USPS: the group of three showed no merit where the USPS is concerned regarding me. I am privileged enough to be able to make the distinction. 

 Ever since I was a child, I held the United States Postal Service in the highest esteem. There is an aura about the USPS. There was anyway. The unprofessional conduct of those employees, their ugly attitude and treatment towards me, makes the face of the USPS ugly. My image of the USPS is now marred by that ugliness. Still, the ugliness that abounds, need not worry about suffering from wounded pride. For the arrogance and nastiness is apparently the rule, and not the exception. Incidentally, I have watched in disgust as USPS employees, drivers, go about their business without being uniformed or properly uniformed. There was an Old Time, most likely before I was born, when the uniform of the USPS meant something, and it would be worn, and it could be worn with pride.
To say I am disgusted with this entire experience and with the USPS employees involved, is an understatement. I will close my PO Box at that location, and I will never set foot in that building again.
And so, it is, attendant to my formal complaint, I also herein formally request to have the PO Box closed. The entire experience was so utterly repulsive, that I literally am too traumatized to deal with the unprofessional staff at the USPS location, 4301 Mountain Road Pasadena Maryland 21122. I’m sure they will be happy to have gotten rid of me. And yet, they will have not gotten rid of their faux self-righteousness, their extreme unprofessionalism, and their arrogant and ugly demeanor. And, being separated from them, that will no longer be my problem, and that will no longer be something that I am forced to deal with.
Please advise me as to my formal complaint, receipt and status thereof, and please advise me as to the closure of my PO Box and the forwarding of my mail to my address of residence.
I thank you for your time and consideration pertaining to this very serious issue.
More than Humbly, Jonathan Charles Gillis
Request to close: PO Box 491 Pasadena MD 21123
Request to forward mail to Address of Residence: 8109 Ridgetown Drive Apt F Nottingham, MD 21236

 

 

21 October 2019
Mr. Postmaster General,
Postmaster General,
US Postal Service
457 L’Enfant Plaza, SW,
Washington DC 20260-0010
Postscript & Addendum
Incidentally, because it specifically pertains to the office, authority, and jurisdiction of the United States Postmaster General, and generally the entirety of criminal actions and misconduct within the United States Postal Service and the geography and jurisdiction of the same, I provide to you a recommendation to read the witness testimony of a victim of the organized criminal conspiracy, and the ongoing crimes thereof, commonly referred to as, “Gang Stalking”.
The book is entitled Electronic Torture, Electronic Rape: Technology and Gang Stalking at the Post Office written by Jewel Krayan. The author of course had to use a pseudonym for fear of being a victim of additional crimes perpetrated against her, within, and without, the United States Postal Service, namely that of whistle-blower reprisal, and further attacks against her family.
The term “gang” stalking itself is a misnomer. This criminal activity is the repeated following and harassing of an individual, by a group of individuals, comprising any and all demographics, or a collective, and is distinctive in its criminality in that the intent is to instill fear and injury against the targeted individual by method of a highly organized, centralized, and diversified group. Whilst, at some level, legitimate surveillance and law enforcement tactics might be used by the perpetrators of these crimes, they are used illegally and for criminal means and criminal ends, and thus such legitimate surveillance and law enforcement tactics are abused to the point of being weaponized for the purpose of committing evil. This of course constitutes a pattern of behavior, a pattern of criminality that is absolutely illegal, criminal, and daresay, in point of fact, malevolent.
While it is very difficult for the individual victim to prove what is happening to them, at least partially because of the social isolation and pariahism that is imposed upon them, and the free association that they are intentionally deprived of, the evildoers give proof of their criminal and insidious works day in and day out, and night in and night out. 

 That there is rare publicity about this crime, in fact, that there is an entire industry set-up as a front to perpetrate “gang” stalking against Hollywood celebrities by the “paparazzi”, the complicity of the mass media, is indicative of the conspiracy of silence that reigns, which is of course indicative of the near universal prevalence of this organized criminal conspiracy.
It is no more a theory than the sun rising in the morning and setting at night. It is no more a delusion of the unjustly targeted and wrongfully persecuted individual, then the grandeur of a colony of scorpions. Incidentally, as to the charge of mental illness, when a child is repeatedly bullied at school, his mental health inevitably will decline. Likewise, when someone is repeatedly, over prolonged periods of time, stalked, harassed, intimidated, and injured, by multiple perpetrators, inevitably, mental “illness”, or a deterioration in mental health, will have been induced by the criminal perpetrators, whom themselves are clinically deranged, sociopathic, psychopathic, if not habitually insane. Insanity, incidentally, is not a legitimate defense in any legitimate legal proceedings whatsoever. The fact that the criminals would then blame their victim for the crimes they are perpetrating against the victim, indicates their moral depravity well beyond the supposed instability of the so-called targeted individual’s mental state.
This bolshevist, communist style, organized targeting, harassment, stalking, and otherwise criminality and “snitch” informer culture appears to be systemic, which at least partially explains why, yea, the victims, cannot expect serious investigation, reformation, or the criminal perpetrators to be brought to justice. At least this seems to be the case in the short term.
Whilst this is disturbing and disheartening, it is very validating when courageous souls enter the fray, such as Mrs. Krayan has done, and speak the truth, which, to an extent and to a degree, does set us free, here and now. If it does nothing else, the truth, in its subjective and objective forms, in its positive and negative elements, in its absolute and qualified manifestations, separates us from those that operate on the basis of the lies. And where there are lies, therein murder lies.
Whatever the present superficial climate of political, social, cultural, and religious “correctness”, which seems to award evil with immunity and impunity by merit of propensity toward perpetrating corruption, illegality, crimes, and evil, there is no doubt, that every single individual member that is in any way, shape, or form, indirectly or directly involved in the organized criminal conspiracy erroneously known as “gang stalking”, and all attendant crimes and evils, including those conducted thru the use of technologies, will ultimately and supremely, be investigated and prosecuted to the fullest extent of the law.
More than Humbly, Jonathan Charles Gillis